Terms of Service

Effective Date: 2025.03.01

1. Introduction

Welcome to Armolan USA! This website, armolan.com and armolanusa.com, is owned and operated by IGS Chemicals, LLC (“Company,” “we,” “us,” or “our”). By using this website and purchasing from us, you agree to the following Terms of Service. Please read them carefully before placing an order.

2. Legal Entity & Brand Ownership

Armolan USA is a brand of IGS Chemicals, LLC. All legal transactions, warranties, and liabilities related to this website and its products are handled by IGS Chemicals, LLC. All payments, disputes, and contractual obligations are with IGS Chemicals, LLC.

3. Orders & Payment

All orders must be 100% prepaid before shipment. We do not offer cash on delivery (COD).

Accepted Payment Methods:

Credit/Debit Cards: Visa, Mastercard, American Express, Discover
PayPal
Other approved payment methods listed at checkout.

Your payment information is processed securely, and we do not store sensitive card details.

4. Shipping & Delivery

Orders are shipped via UPS, FedEx, or USPS. Shipping costs are calculated at checkout.
Delivery times are estimates and are not guaranteed. Delays due to weather, customs, or carrier issues are beyond our control.

International Orders:

Customers are responsible for customs duties, taxes, and import fees.
Orders are shipped duties & taxes collect, meaning the shipping carrier may bill you for these charges separately.
Armolan USA is not responsible for additional import charges.

📌 For full details, please visit our Shipping Information page.

5. Returns & Warranty

Returns & Refunds Policy

30-Day Return Window: Unused, unopened window films and accessories may be returned within 30 days of purchase for a refund or exchange.
The product must be in its original packaging, undamaged, and in resalable condition.

Non-Returnable Items:

Custom-cut or pre-cut window films
Used, installed, or modified products
Items not in original packaging

Refund Processing:

Approved returns will be refunded to the original payment method within 7-10 business days after inspection.
Shipping fees are non-refundable. Return shipping costs are the responsibility of the customer.

📌 To request a return authorization (RMA), please contact our support team before shipping any items.

Warranty Policy

Limited Manufacturer Warranty: Armolan USA offers a limited warranty on select products against manufacturing defects.
The warranty covers film peeling, bubbling, discoloration, and adhesive failure under normal use.

Warranty Claims:

Proof of purchase is required.
Warranty does not cover improper installation, misuse, or damage from external factors (e.g., scratches, impact damage).
Claims must be filed within the warranty period specified for each product.

📌 For warranty details, please visit our Warranty & Returns page or contact our support team.

6. Seller’s Permit & Sales Tax Compliance

IGS Chemicals, LLC operates as a legally registered business entity in the United States, holding all necessary permits to conduct sales transactions, including a valid Seller’s Permit. As required by law, we collect and remit sales tax on applicable orders shipped within states where we maintain a tax nexus.

6.1 Sales Tax Collection

Sales tax is automatically calculated and applied at checkout based on the shipping address.
The tax rate varies by state and jurisdiction in compliance with local tax laws.
Customers purchasing for resale or tax-exempt purposes must provide a valid resale certificate or exemption documentation before completing their order.

6.2 Resale & Tax-Exempt Purchases

If you qualify for tax exemption, please contact us before placing your order and submit your resale certificate or exemption documents for verification.
Approved tax-exempt customers will have sales tax removed from future purchases made through their verified account.

For more details on our tax policies or to submit your exemption documentation, please contact our support team.

7. Limitation of Liability

Armolan USA is not responsible for installation errors, improper application, or misuse of products.
Damage caused by environmental conditions or improper maintenance.
Legal compliance with state-specific tint laws (customers are responsible for verifying local regulations).

📌 For legal compliance, check our Automotive Tint Laws by State page.